Hp Openview Service Desk Tool

It is an easy but flexible monitoring solution which could be used standalone or easily be integrated into system management tools like bigbrother ibm tivoli or hp openview.

Hp openview service desk tool. The current page applies to hp openview service desk 4 5 client 2008 version 4 5 0000 alone. Hp openview operations provides you with a service driven approach to achieving business stability in the adaptive enterprise. How to erase hp openview service desk 4 5 client 2008 from your computer using advanced uninstaller pro hp openview service desk 4 5 client 2008 is an application released by the software company hewlett packard openview. Hp openview dashboard also links with hp openview service desk for an automated it response to business information related to incidents changes viral and service loading.

Use diagnostic tools to find and fix issues. Hp openview is the former name for a hewlett packard product family that consisted of network and systems management products. Contact an hp agent for support. Consolidated service desk service drivenoperations it transformation.

Own web applications around hp openview service desk integrate service desk into local applications and add custom functionality to your service desk implementation. Access a personalized experience with many hp support benefits. After the acquisition by hp the application was rebranded as hp service manager and was included in the hp openview product suite. By providing increased visibility and insight into the health of critical business services enterprises are able to take a more proactive approach to it service management.

This guide provides information about the architecture and use of the web api and is intended for anyone developing applications using the web api. In 2007 hp openview was rebranded as hp bto business technology optimization software when it became part of the hp software division the products are now available as various hp products marketed through the hp software division. Find support and customer service options to help with your hp products including the latest drivers and troubleshooting articles. The hp openview operations integration brings together the functionality of hp openview service desk hereafter known as service desk and hp openview operation hereafter known as ovo and allows the transfer of information between both.

It is a distributed large scale management solution that monitors controls and reports on the health and performance of the heterogeneous it environment thereby improving uptime for all layers that comprise the adaptive enterprise environments of today. Hp offers the application as a service desk solution that enables it to work as a single organization governed by a consistent set of processes to handle service delivery and support quickly and efficiently. Ovo monitors and adjusts your it environment while service desk manages the processes.